 take safety
seriously
NZ law requires tour operators
to be licensed
Operators to be without a criminal conviction. Customers can contact the transport
division of the New Zealand police to verify the validity of any licence
holder.
KANES operator’s licence number is 84022/1.
KANES
have been operating with students since 1989
Previously Lloyd Kane (director) assisted with school camps, lead a
scout group for 10 years and managed many adult tours. There have been no major accidents or
incidents involving
KANES since its beginning.
KANES
staff are chosen after extensive investigation
Staff must be of good character and cleared for working with children. They are usually parents themselves. Staff undergo a
training assessment course and only those who meet both the expectations of customers and
KANES are employed.
KANES
use only qualified activity operators
These folk are well known within the tour industry for
their safe operation. They all adhere to
their own special laws, certifications and safety standards of their
industry.
KANES groups stay at safest
available family style Accommodation
●
All Comply with NZ government safety requirements for fire, health and
earthquakes.
● Rooms are clean and lockable.
● KANES
look for
safe areas
where supervision requirements are less.
● Manager and
tour guide are available during the nights
●
Student groups
are encouraged to have "lights out" timings and defined boundaries
● Students are kept busy each day,
to ensure they sleep well at night.
Home-stays must comply with approved safety standards. However, groups are welcome to arranged these themselves directly through
their related
organisations. KANES
are pleased to coordinate these with the itinerary.
Coaches are inspected twice yearly
KANES ensure a vigorous
safety standards at all times. Coaches are inspected by independent approved authorities
ensuring strict government safety standards are maintained.
Coach drivers
are assured "safe" because:-
●
Licenses guarantee ability,
maturity and health
●
Drivers must be free from any criminal record that might cause concern
●
Licenses are renewed by the
government on a regular basis
●
Driving times are controlled to
avoid fatigue
●
KANES
apply additional checks and
requirements that further enhance safety
●
KANES
blood alcohol policy is zero when driving
●
KANES choose only experienced
drivers
●
KANES
ensure drivers have
a sound knowledge of the areas they travel
●
KANES
employ drivers who are popular with their
passengers
First Aid
is always near
A first aid kit is carried on the coach
KANES
staff have first aid training
Medical assistance is available at all stages during the tour
Ski
areas
provide medical contingency plans
KANES
visit areas that have
highly qualified
medics, doctors and helicopters services available for the treatment and rapid evacuation
of patients. In
addition, KANES provide briefings
explaining the ski field hazards and the special safety
requirements relating to their groups. (These include boundaries, weather protection,
etc).
Walking trails
safety
KANES
choose well marked trails that are and free from major hazards.
With the
more challenging
walks
KANES ensure safety by placing an experienced staff member at the front and at the
back of the groups. Other staff walk among the students. Each person maintains visual contact with the person behind
ensuring groups maintain the speed of the
slowest walker and avoids separation of the group.
Cold weather clothing and food and first aid items are carried on walks that last longer than
1.5 hours.
MORE
Weather Dangers
are avoided,
On all activities, guides assess appropriate
clothing, food, time safety margins, weather forecasts and guests' ability to cope.
All guides are aware of the indications of hypothermia and its treatment.
Food is
purchased prepared within safe
practices
When self-catering,
students
learn new skills for food preparation, safe hygiene and food purchasing. Kitchens are provided by the licensed
accommodation, food is purchased only from certified outlets. Guests use only their own
individual utensils and drying towels.
Finances
are protected
To ensure your group's funds are safe
KANES do not ask for land tour payments (except
for $300 deposit) until groups arrive in New Zealand.
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Accident Insurance
Included
New Zealand Accident insurance pays all necessary transport, hospital, medical
care and recuperation while the claimant is in New Zealand. This cover has no defined
limit.
KANES
recommend
additional travel insurance to extend this
and cover other non-accident contingencies.
Health
Guidance on personal health is sent both in advance and offered during each tour.
Staff are assisted to access professional medical support when needed.
KANES
ensure food and
water are safe and adequate facilities are provided.
Extra Assurance
KANES abide
by all reasonable requests from guest staff to meet all higher risk
management protocols they request be followed.
take safety
seriously
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