NZ law, requires tour operators
to be licensed.
This requires the holder to be without a criminal conviction that might
be a risk to the safety of clients.
KANES Tour operator’s licence number is 84022/1 and can be verified by
contacting NZ Police (transport division).
KANES have been operating with students since 1989. Prior to that Lloyd Kane
(director) has
assisted with school camps, ran a scout group and lead many adult tours.
All KANES
staff are chosen after extensive investigation
Staff are all of good character and cleared for working with children. They are usually parents themselves
and often qualified teachers. Staff undergo a
training assessment course and only those who meet both the expectations of customers and
KANES are employed.
KANES
use only qualified operators
These are folk who are well known within the tour industry for
their safe operation. They all adhere to
their own special laws certifications and safety standards.
Ski Areas
Highly qualified
medics, doctors and helicopters are available for the treatment and rapid evacuation
of patients. In
addition, KANES provide briefings to explain the ski field hazards and the special safety
requirements that relate to their groups. (These include boundaries, weather protection,
etc).
Walking trails
KANES
choose well marked trails that are and free from major hazards.
With the
more challenging
walks
KANES ensure safety by placing an experienced staff member at the front and at the
back of the groups. Other staff walk among the students. Each person maintains visual contact with the person behind him/her. This requirement ensures groups maintain the speed of the
slowest walker and avoids separation of the group.
Cold weather clothing and food are carried on walks that last longer than
100 minutes.
Home Stay
Accommodation
KANES do not offer
home-stays unless they comply with approved safety standards.
However, when groups have arranged these themselves directly through related
organisations. KANES are
pleased to assist with communications and coordinate the group's home
stay
accommodation with the tour itinerary.
Weather
On all activities guides assess appropriate
clothing, food, time safety margins, weather and guests' ability to cope.
All guides are aware of the indications of hypothermia and its treatment.
Food
Self catering groups have the benefit of
learning the skills of food preparation, including safe hygiene and food purchasing
standards. KANES guides are aware of
these requirements and ensure they are adhered to. Kitchens are provided by the licensed
accommodation, food is purchased only from certified outlets and guests use only their own
individual utensils, and drying towels.
Finances
To ensure your group's funds are safe
KANES do not ask for land tour payment until your
group's arrival in New Zealand. (Except
for your $300 group booking deposit.)
Insurance
KANES
Tours include Accident Insurance with
all packages. It pays all necessary transport, hospital, medical
care and recuperation costs while the claimant is in New Zealand. This cover has no defined
limit.
An additional (optional) travel insurance is suggested
to cover other non accident medical costs.
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